Open Today Sales: 9 AM-7 PMOpen Today Service: 7 AM-6 PMOpen Today Parts: 7 AM-6 PM
We’re proud to provide all the convenience of online car buying with the kind of customer service and trust you can only get with small local businesses like ours.
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As a small business, we work hard every day at Zeigler Cadillac Of Lincolnwood to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains ?.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
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Great attention on details. Extremely easy and straightforward, Thank you, John Team!! would highly recommend Zeigler Auto!! Diane L
Great place for your oil change 👌
On my recent Cadillac recall appointment I arrived at the scheduled time and was immediately met by a Customer Service agent. She greeted me and began gathering information from the car. When I found out the car would need to be there longer than the hour I was expecting she let me know that they would arrange a rideshare back to my home and could have a porter drive the car to my residence once the work was finished. I was over the hill happy with this type of service. Later in the afternoon I was alerted by phone to ... Read More Full review text opened.Google - Nov 7, 2026
On my recent Cadillac recall appointment I arrived at the scheduled time and was immediately met by a Customer Service agent. She greeted me and began gathering information from the car. When I found out the car would need to be there longer than the hour I was expecting she let me know that they would arrange a rideshare back to my home and could have a porter drive the car to my residence once the work was finished. I was over the hill happy with this type of service. Later in the afternoon I was alerted by phone to let me know the porter was on his way. When the porter arrived I met him outside my building.
I would easily recommend Zeigler to anyone needing there Cadillac serviced.
Yasmin, my service rep was great beginning to end. She was very efficient at me in gotten out explained everything. Good experience!
They did a great job and very quickly. They exceeded my expectations.
Great It was great the associate made me feel welcome and told me how long it would take and even offered a uber home and back!
Fraudsters criminals and liars, Still in court Zeigler Cadillac of lincolnwood broke My Timing chain & Cut my wire harness & won't warranty their work Zeigler still have My car in 4 breaks & heat. Zeigler in court says I'm sueing the wrong people, getting the case Quash not handling the cutting My wire harness & Broken Timing chain pls don't do business W/Zeigler Cadillac of lincolnwood No INTEGRITY RESPONSIBILITY COURTESY DEPENDABILITY CRIMINALS, THIS IS FOR REAL . I have to leave a rating,pls Yelp make a negative cause leaving a is too much DON'T SERVICE ... Read More Full review text opened.Yelp - Nov 2, 2026
Fraudsters criminals and liars, Still in court Zeigler Cadillac of lincolnwood broke My Timing chain & Cut my wire harness & won't warranty their work Zeigler still have My car in 4 breaks & heat. Zeigler in court says I'm sueing the wrong people, getting the case Quash not handling the cutting My wire harness & Broken Timing chain pls don't do business W/Zeigler Cadillac of lincolnwood No INTEGRITY RESPONSIBILITY COURTESY DEPENDABILITY CRIMINALS, THIS IS FOR REAL . I have to leave a rating,pls Yelp make a negative cause leaving a is too much DON'T SERVICE UR CAR @ ZEIGLER Cadillac of lincolnwood BAD BAD PEOPLE HELP STOP ZEIGLER CADILLAC OF LINCOLNWOOD
David is always helpful, easy to work with, and makes the service experience a pleasure. He is attentive and always makes sure everything is taken care of. Thank you, David, for your help and great customer service!
David is very patient and goes above and beyond Very customer friendly Very knowledgeable Give him a raise
I took my XT5 to Zeigler after my long time Caddy dealer couldn’t or wouldn’t fix the problem with my electrical system. Not only did Zeigler fix the problem but they fixed other problems that the last Caddy dealer didn’t see. I was updated by phone and by text on the progress of my car which was much improved method compared to my last dealer. I’ve found a new Caddy dealer and it’s Zeigler.
Ive been buying cars from Jonathan Moscovitch for 28 years Always makes it a pleasant experience and never any pressure Its to the point i never go to another dealer because Jon makes it so easy, their is no need to I have sent him many customers too and they keep coming back also The tops in his field
Still waiting for you to confirm a loaner vehicle for me before I drop mine off. Someone said they would call me and they never have.
Yazmin great amazing costumer service very satisfied
i will to say thank you for The advisor yazmin she was Very nice. with me and help me a lot with my Escalate 2023 (yousif)
They took care of my ride to and from my house, completed the service in a timely fashion, and when I picked up my car, it was the cleanest I’ve ever seen it since I purchased the vehicle. The staff was extremely helpful and the waiting area and entire property was immaculate. Probably the best experience I’ve ever had in 35 years of owning a vehicle!
I never mind going there to have work done because I know whatever it is, they will be able to fix it. It’s welcoming from the moment you pull into the carport Everyone there is so friendly, from the gentlemen working in the in the service bays to everyone on the service department especially Ruthie she’s always gone above and beyond whenever I’m there
All went well. Had to wait on diagnosis. Would return Advisors were a big help
2 weeks without a car. Really Poor dealership experience. The work force is a 9 but the curtesy cars loaner program really is not there. 6000 dollars worth of repairs and two weeks without a ride not a good taste
2 weeks without a car. Really Poor dealership experience. The work force is a 9 but the curtesy cars loaner program really is not there. 6000 dollars worth of repairs and two weeks without a ride not a good taste
2 weeks without a car. Really Poor dealership experience. The work force is a 9 but the curtesy cars loaner program really is not there. 6000 dollars worth of repairs and two weeks without a ride not a good taste
Professional, prompt and courteous Done They did the work, kept me informed and washed my vehicle afterwards
Drop car off to be serviced. Was going to wait, but it was to long. Piero had an Uber drop me off and pick me up after my car was serviced
Excellent service!
Omar was great
I really recommend this dealership. I needed to get several things done on my car and a few unexpected things, Ruthee, the Service Advisor, was so helpful and caring. I left feeling much better then when I drove in. I will definitely be returning in the future not just because I need things done but because the team here is very helpful!
My dad took his CT4 in a few days ago, and despite the unfortunate news his vehicle would need some significant work, he left having a very positive customer service experience from the service rep, Jasmine, who went above and beyond. She ensured to call him as soon as a loaner became available and saved him a ton on a rental. Thank you!
Great help and great customer service!!!
GREAT SERVICE 😊THANK YOU
Great experience at Zeigler Cadillac! The staff are friendly, professional, and helpful. The dealership is clean, well-organized, and welcoming. Overall, a smooth and pleasant experience with great customer service!
Omar was great we purchase a escalade sport platinum and couldnt have asked for a better experience. He was very knowledgeable and made the process super simple and easy. Definitely recommend doing business with Zeigler.
I am writing to thank Alex Nikolaev for all the help when I bought my 2026 Cadillac XT5. He clearly explained all the features and connected me with On Star. I truly recommend Zeigler Cadillac of Lincolnwood. Thanks to the entire team!
Great service , excellent knowledge at the cars and willing to work with you to put you in a car , you need and want we just came to see what was on the market and walked out with a new electric vehicle
Ruthee was amazing
I purchased a 2023 Hyundai Venue at a great price, Cristian Perez was the agent who attended me, he helped me with a very good extra paint protection plan for a reasonable price, I recommend this dealer.
If you are shopping for a new Cadillac ask for Alex Nikolaev . He sold me a 2027 Vistiq. Very knowledgeable about the new technology . Alex used his resources from his Sales Manager , Finance Manager and Parts Manager flawlessly . Started the buying process in the early morning and by 3 in the afternoon I was driving the new Vistiq . Ziegler Cadillac and Alex Nikolaev are as good as it gets .
First of all knowledgeable great service!
I recently purchased a vehicle through Zeigler Cadillac from out of state. I was working with Pedro Ballesteros and the process was very smooth. From getting pictures for me and allowing an inspection company to look at the vehicle everything went as smooth as possible. I just took delivery of the car over the weekend I could not be happier I highly recommend Zeigler! Thank you for my dream car!
I got very good service any time I visit them I like to thanks everyone
Came in today to look at a used Honda CR—V, right as we came in Omar Bakr in sales greeted us. Omar was very helpful in showing us the vehicle as well as knowledgeable in giving us a bit of history on the Honda. At the end we decided to purchase the vehicle, I would recommend doing business with Omar.
I came for an oil change. The service department was timely, polite and careful with my car. I wish they also had the choice of decaf coffee while I waited.
Ruthee is amazing
Staff was great, very easy process. They were detailed and thorough when explaining and Omar who helped me out through the process was great.
David service manager was very knowledgeable and helpful
Overall experience was very good. Courteous knowledgeable staff members, all staff I encountered were pleasant including the porter!
In 2026, they still are behaving like 1980s sleazy dealership tactics - 'talk to my manager', 'buy today' pressure when you've said explicitly otherwise, 'can't let you take a printout with you'. Gimme a break. I don't leave many reviews but if I end up with this brand of car I'll be driving to the burbs to deal with sales people who don't treat us like idiots.
Expensive because of added work that was needed. Nobody's fault, just the car is getting old.
Very friendly, responsive and professional. They answered all questions, completed the service and had the car cleaned.
So my issue was I had pre paid maintenance my boyfriend took car told them about pre pay Ruthee said ok he also said just oil change when he went to pick up car they charged home entire amount when I called to clarify she was kind of condescending and rude about it. She said she would look into it. When she called me back a whole different tune super friendly and refunded money but maybe be nice first not once u were wrong
Very disappointing experience. I moved my 6:00 PM appointment to 2:00 PM after calling and confirming with the dealership. I was told to ask for Alex when I arrived. I got there at 2:05 PM, but the car wasn’t even available for a test drive. I wasted 1.5 hours driving back and forth for nothing. Very poorly organized and disrespectful of customers’ time. I do not recommend this dealership.
They identified a repair they said needed to be done and quoted us a price. When I declined to have the repair done there, I was immediately asked whether we would reconsider if they lowered the price. That did not sit well with me. If the repair could be done for less, I would have expected to be quoted a fair price from the beginning rather than only being offered a lower price after declining the work. It left me questioning how the original price was determined. Update 9/4/2026 - We took our car to get a second opinion. Turns out ... Read More Full review text opened.Google - Sep 1, 2026
They identified a repair they said needed to be done and quoted us a price. When I declined to have the repair done there, I was immediately asked whether we would reconsider if they lowered the price. That did not sit well with me. If the repair could be done for less, I would have expected to be quoted a fair price from the beginning rather than only being offered a lower price after declining the work. It left me questioning how the original price was determined. Update 9/4/2026 - We took our car to get a second opinion. Turns out it is NOT leaking oil. There is NO issue with our timing cap and we do NOT need a $4,000+ repair.
Overall this dealership is good. However, I have to remind them that I have a maintenance package everytime I come for servicing. Also I made a mistake with my servicing choice online, which was definitely my error, but I wish they would have informed me what I chose would be out of pocket before performing the services. What should have been a covered visit cost ne $600 out of pocket. Had they told me upfront, this error could have avoided and not costly. I had to come up with money so that I could take my vehicle. I live an hour ... Read More Full review text opened.DealerRater - Aug 27, 2026
Overall this dealership is good. However, I have to remind them that I have a maintenance package everytime I come for servicing. Also I made a mistake with my servicing choice online, which was definitely my error, but I wish they would have informed me what I chose would be out of pocket before performing the services. What should have been a covered visit cost ne $600 out of pocket. Had they told me upfront, this error could have avoided and not costly. I had to come up with money so that I could take my vehicle. I live an hour away so I didn't have a choice. Communication is key when providing exceptional customer service
The people were nice and they returned my car clean and I didn't have to wait to long. They provided me with video of my car inspection which was nice to see.
David and Ruthie were very pleasant and explained to me about everything that was going to be done,I love every one at Ziegler, I've been with Ziegler for over 7 years,I love you guys so much that I travel over and hour to come to you for my car needs great service great people to work with ??????
Good They help me answer my questions, friendly. I was offer an free Uber drive to my house. Because my car stayed. I appreciate the free drive.
The whole process was smooth and efficient. David had amazing customer service. A real VIP experience!
The service was great! Ruth was very helpful, she explained everything ahead of the time and was very patient with us!
Great experience getting my car serviced. David was friendly, helpful, and made everything easy. I really appreciate the great customer service, as always!
Over a great customer service. He was very knowledgeable and what he was telling me very helpful and at the end of the day did an awesome job.
Great customer service. Very efficient with her job. Setup up a ride home in 5 min. Same as my pick up.
Very pleasant and informative interaction with Yasmine, comfortable waiting area. Service was in timely manner. Thank you
I had a very disappointing experience at this dealership. The salesman, John, did not do a good job explaining the process or keeping me informed about what was happening. Instead of answering my questions clearly, he came across as very aggressive and made me feel pressured rather than helped. Buying a vehicle should be a comfortable and transparent experience, but unfortunately, that wasn’t the case here. Better communication, patience, and customer service would have made a big difference. I hope the dealership works on improving how they treat and communicate with their customers.
Completely satisfied The dealership was courteous and informative. I was attended to promptly and the service was impeccable.
Saw a video online of a manager for this business harassing someone on public property (in front of the business) and lied to police about the individual being on their property. Obviously this company lies to police so I would assume they'd have no trouble lying to customers too.
Car is great. The purchasing experience was terrible. They kept agreeing to something and then coming back with a new story, hidden fees, complete lack of transparency. Agreed to a price and then told me we had to use their bank or the interest rates would be much higher, despite me saying when we got there we wanted to use our bank and they said that was fine. Also agreed to a price and then told us there was an additional $500 fee if we don’t open a GM credit card. They also hard pulled my credit 3 times despite telling ... Read More Full review text opened.Google - Jul 8, 2026
Car is great. The purchasing experience was terrible. They kept agreeing to something and then coming back with a new story, hidden fees, complete lack of transparency. Agreed to a price and then told me we had to use their bank or the interest rates would be much higher, despite me saying when we got there we wanted to use our bank and they said that was fine. Also agreed to a price and then told us there was an additional $500 fee if we don’t open a GM credit card. They also hard pulled my credit 3 times despite telling us they did it once. I would recommend this car but this is a shady sales team/dealership.
Them service team is amazing here, I would recommend Zeigler Cadillac to everyone. I never had an issue with them, they make sure all my questions are answered in a polite and professional manner, ( even when it's not the brightest question, lol ).
Great customer service Great customer service very thorough. Very informative. The reason I come back is your customer service
If I could give 0 star I would I brought 2018 dodge charger the car price was 29000 but they put 34000 I had to return my car after year I had ruin my credit these people are real scam if u don’t want to be scammed don’t go there
The dealership handled my repairs with professionalism I was well pleased with the service and experience.
Great attention to details. Always deliver. Was able to fix my car and have it ready the very next day.
Great. Great great great great great great great Great great great great great great great
Yasmin did a great job and kept me informed throughout the entire car service process.
Ruthee, my service advisor, was extremely helpful and professional. All went smoothly and I appreciate her help
Friendly and professional I'd give her a 5 Tight and professional service worthy of Cadillac
Always a great experience. Great staff in service! Keep up the good work team, thanks for always being so professional
Communicative and honest. Will continue coming back. Zeigler has been easy to work with and time efficient
I spoke too soon. After getting my car worked on, I picked it up and the day after when I drove it there started to be a rattling noise. Now I might not be able to use it for the holiday weekend which I've been planning for a year 😡😡😡
From beginning at my call to the dealership she found a time slot to meet my needs. She made sure I received the service that I needed and reviewed the list with me taking care that I understood what each item was. She called me at my office when there was a choice between services to be made and explained the choices. And when the shop was finished with my car (and it was washed and shiny) ((it caught me by surprise as the dealership finished so quickly)) Ruthee organized an Uber to take me back to Zeigler, explained what ... Read More Full review text opened.DealerRater - Jun 25, 2026
From beginning at my call to the dealership she found a time slot to meet my needs. She made sure I received the service that I needed and reviewed the list with me taking care that I understood what each item was. She called me at my office when there was a choice between services to be made and explained the choices. And when the shop was finished with my car (and it was washed and shiny) ((it caught me by surprise as the dealership finished so quickly)) Ruthee organized an Uber to take me back to Zeigler, explained what happened to the car and sent me merrily on my way.
Yazmin was very polite and helpful. She and the rest of the staff did an awesome job!
Arrived on time due the appointment. Check in was quick and seamless. Excellent customer service
Ruthie was awesome. She took care of all my needs and gave me great customer service. I would highly recommend her to all my family and friends
Ruthee is professional, always ready to find a way to solve the problems, she goes further with insurance coverage solutions, payment options, in short she helps a lot
it was very good service. they put my license plate on and everyone was super friendly. everything worked out
Yazmin made me feel like Zeigler's favorite customer when I brought my 2017 Xt5 back for a recurring backup camera failure. She offered me a loaner until my car could be repaired to minimize my inconvenience. And, it wasn't just Yazmin, all of my staff encounters were very friendly and competent.
Good communication and willingness to accommodate They try to take care if me. I did feel supported under nit so pleasant circumstances
Dealership is very professional, the service manager, Ruthee is very kind and truly professional about job
It was an incredible experience because I was in and out of there before I knew it with a freshly washed car and everything working perfectly. I felt like a real VIP.
Ruthee was very knowledgeable and helpful. She answered all of my questions and concerns Ruthee Garcia was very awesome.
Very prompt, friendly and efficient service Ruthie answered all my questions and helped me look into my service contract, she insured great service
